Handling chargebacks

We provide the expertise and tools to help guide you through the process of resolving a chargeback, be it related to an unauthorized transaction or a buyer who didn't receive their item.

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We never close

We monitor every account and transaction 24/7 to prevent fraud, email phishing and identity theft. If something seems suspicious, our dedicated team of 2,000 anti-fraud specialists will stand by you.

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World Class Security

We’ve invested millions to build and evolve our best-in-class behavioural risk management system to block external threats, so you can buy and sell with confidence.

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